At Partille Energi, we are focused on ensuring the supply of electricity and district heating to our customers, even in the event of a wider spread of Covid-19 in the community. We also work actively to reduce the risk of infection in our Customer Service department, so that we can maintain a good service level.
If you have an issue to resolve with Customer Service, we recommend you to call or send us an e-mail instead of visiting our office.
In order to ensure continued deliveries, we need to keep up our work repairing faults and maintaining the networks and our customers’ installations. We try to plan so that the work will lead to as few physical visits as possible, but it’s difficult to avoid them altogether.
The staff at Lerum Energi and their sub-contractors, who are working in the field on our behalf, will follow the guidelines and recommendations made by the municipalities and Folkhälsomyndigheten (the Public Health Agency of Sweden). If you have any questions or comments concerning a planned visit, you are welcome to contact us.
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