Since December 2019 Partille Energi has applied extra long payment terms for invoices to private customers. From September we will go back to the recommendations in the General terms of agreements, with a payment term of 20 days.
As a customer during the transition you will receive invoices from us both in August and September, with the payment date of 30th September. The invoices refer to different consumption periods. This change applies both to the electricity network and the district heating. If you have problems with the payment, please contact Customer Service.
You will find the General terms of agreement on the page Documents & forms
Do you know how your local district heating substation works? If not, you can watch our […]