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New General terms and conditions for the supply of district heating

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The general terms and conditions for district heating have been negotiated and they are now established. The new, amended terms will apply from 1 September, 2023.

There are two versions of the general terms and conditions for district heating. One version is ”for the supply of district heating for use in the course of business” and the other one is ”for the supply of district heating for private use”. The terms and conditions for the use in the course of business were established by the Heating Market Committee, while the terms and conditions for private users where established by Swedenergy – Energiföretagen and the Swedish Consumer Agency.
The general terms and conditions have been revised as they were subject to changes in the District Heating Act and the new provisions from the Swedish Energy Markets Inspectorate, established last summer. Also, the content of the regulation (EiFS 2022:3) is the main reason for the changes in terms and conditions. It concerns measurement, collection of measurement values, information on energy use, invoicing and invoicing information.
In addition, there are some minor linguistic adjustments, as well as a few amendments.
These are for example:

  • The right of the district heating company to install control equipment for limited distribution of heating in the customer’s installation (terms and conditions for business users 7.5).
  • Provisions on the right to demand security or prepayment from customers with possible payment difficulties (terms and conditions for private users 6.4 ff).
  • The right to terminate an agreement with a private customer has been discussed (terms and conditions for private users 9.1). Only one exemplifying sentence has been removed.

The terms and conditions enter into force on September 1, 2023, and can be downloaded here, and under “Documents and forms” from our website.

Terms of agreement for the supply of district heating for use in the course of business, 1 september 2023

Terms of agreement for the supply of district heating for private use, 1 september 2023


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