Below you can see information about current outages. In the event of unplanned major outages, we will update the page as soon as possible. Information about planned outages will be posted when the outage starts.
When we plan an outage, we try to adjust the time so that the outage causes as little disruption as possible, but sometimes it can still come at an inconvenient time. For safety reasons, we want to avoid working with planned outages in the evenings and nights.
Always check the fuses in your electrical panel first. If the symbols L1, L2, L3 are missing, it could be due to two things.
If nothing is visible on the meter fuses – turn off the main switch and swap the fuses. Turn on the main switch again and check if the fault has moved. Then other parts of the house have probably lost power.
If the fault moves, one of the fuses is blown. Replace the blown fuse and you should have power back.
If you are a property owner with tenants, it may be good to know that you have a responsibility to pass on information about outages to them. Below are ready-made forms that you are welcome to print and use.
In the event of a power outage, you may be entitled to compensation and damages. Read more on the page about Consumer law.
Power and heating outages can occur and last for a long time. During the winter months, when it is cold and dark in Sweden, it can be extra difficult. Do you have what you need to cope with a longer power outage in your home? How do you keep warm? How do you get water? And how do you cook?
The Swedish Energy Agency provides tips and advice on what you can do to prevent and alleviate the consequences of a prolonged power outage. Read more here.
Let us know your mobile number and you can quickly and easily receive SMS about planned outages and operational disruptions on your mobile.
In the event of a planned outage, you will receive an SMS well in advance of the outage with information about the day and time of the maintenance. You will then receive a reminder when it is time. In the event of an unplanned outage, you will be notified as soon as the fault has been detected.
If you want outage information on your mobile phone, you can log in to My Pages with BankID and register your mobile number under My Details.
