Contact our Customer Service and we will help you with an electricity network agreement or district heating agreement for your premises. We can also give you a quote for a new connection to the electricity network or district heating.
Current answers to "frequently asked questions" can be found on this page.
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Contact our Customer Service and we will help you with an electricity network agreement or district heating agreement for your premises. We can also give you a quote for a new connection to the electricity network or district heating.
Sometimes electricity is included in the rent. If it is not, you need to notify us of your move at Partille Energi to start an electricity contract from the day you move in. If you had an electricity contract for your previous accommodation, you should cancel it.
You also need to sign an electricity purchase agreement with an electricity supplier if you don't have an agreement that you can move with you.
If you do not choose a company, you will automatically receive your electricity from Göteborg Energi Din El AB.
We report information about annual consumption on the invoice specification. It is calculated from the 12 most recent measured monthly values.
The information is also available on the My Facilities tab on My Pages.
In the Consumption tab, you can compare annual consumption if you select the time resolution Year.
At ledningskollen.se you can register by filling in the area you are interested in. After that, our supplier Geomatikk will carry out the survey you requested through the account you created.
You can read more here.
We use BankID as a login to My Pages. If you want someone at your company, a manager or someone else to have access to your account on My Pages, you are welcome to contact our Customer Service. Please provide the name, social security number and email address of the person or persons you want to connect and we will set it up.
Your main fuse sets a limit on how much current you can use at once and acts as a protection for your system. You can increase or decrease the fuse size of your system with the help of an authorized electrician who must notify us in advance. Changing the fuse size may be necessary if your needs change, for example during an expansion or renovation or if you are going to charge an electric car.
Keep in mind that Partille Energi has a so-called performance tariff.
Read more about prices and agreements for private customers https://partilleenergi.se/elnat/
Read more about prices and agreements for business customers https://partilleenergi.se/foretag/elavtal-for-foretag/
We use BankID as a login to Mina Sidor. If you as a customer want someone else to have access to your account on Mina Sidor, you are welcome to contact our Customer Service. Please provide the name, social security number and email address of the person you want to connect and we will set it up.
Partille Energis price model for all customers except apartment customers, has consisted of a fixed fee, a transmission fee and an efficiency fee since 2014. We prioritize having low fixed fees compared to many other companies. In combination with the variable parts of the transmission fee and efficiency fee, this gives customers the opportunity to influence their total electricity network cost through conscious use. We will further strengthen this from September 1 by time-splitting the efficiency fee so that it is only charged during the day between 7 am and 21 pm.
In the independent Nils Holgersson survey, Partille Energi recurring among the 10-15% of electricity network companies in Sweden with the lowest electricity network fees.
The repeal of regulation EIFS:2022:1 does not mean a ban on performance fees.
For a period of time, there will be no regulations that specifically regulate how network charges should be designed. What we as electricity network companies have to deal with will be the more general provisions in the Electricity Act, which state that charges should be designed in a reasonable, objective and non-discriminatory manner, and that they should be compatible with efficient use of the electricity network.
On the Energy Market Inspectorate's website you can read more about what applies now.
Questions and answers about power charges
The government has not abolished it, they just want it to be designed differently than in the Energy Market Inspectorate's regulation EIFS 2022:1. It is up to the electricity network companies whether and how we want to apply power charges until new regulations are ready.
Read more on the Energy Market Inspectorate's website about what applies now.
Questions and answers about power tariffs
In Sweden, the electricity used is taxable and you pay energy tax on your electricity bill. The energy tax is determined by the Riksdag. For certain activities, you may be entitled to a lower tax rate.
If you do not choose an electricity supplier when you move within Partille, you will automatically receive electricity from Göteborg Energi Din El AB. When you move within Partille, you must first sign an electricity network agreement with us. Then you choose where you want to buy your electricity from.
If you do not make an active choice, you will automatically receive electricity from Göteborg Energi Din El AB. This is our designated electricity trading company. Partille Energi does not yet have any other electricity trading offers.
It is not permitted to start up a new production facility before we have inspected it and activated the part of the electricity meter that will measure production. As the facility owner, you then risk that production will be registered as consumption because the meter is set to only measure consumption.
Absolutely! We are happy to provide advice before you decide on the size of the system and to make the connection to the electricity grid smoother.
For customers with micro-generation facilities, the production we report is reduced by the household's consumption. This is the so-called surplus electricity that is delivered to the grid via the electricity meter.
Since both consumption and production are measured instantaneously, it can sometimes happen that the customer both buys and sells electricity during the same hour. For example, consumption may be higher than production during the first 15 minutes of an hour. During the last 45 minutes of the same hour, production may be high enough to cover both own consumption and still deliver to the grid.
Yes, depending on the size of your facility, you will receive transmission compensation from us for the electricity you deliver to the electricity grid. This is called grid benefit.
Many solar customers have an app that allows them to track the system's production. It shows production without correction for household consumption.
The production we compensate for and that we report in the energy statistics on Mina Sidor is what has been delivered to the electricity grid, i.e. the so-called surplus electricity after deductions for own consumption. Therefore, the production we show is lower than what the app shows.
When we submit control data to the Swedish Tax Agency for our solar cell customers' production and consumption of electricity, we report the production volume delivered to the electricity grid.
The energy tax is a so-called excise tax and is subject to VAT in the same way as, for example, gasoline, alcohol and tobacco.
As of January 1, 2018, you will pay the energy tax on your electricity bill. Before that, your electricity supplier charged the energy tax.
Your customer number can be found in the top right corner of the header of an invoice from us. You can also find it under My information on My pages.
If you are not a customer with us before, you will receive a new customer number when you sign an agreement.
Please log in to My Pages using BankID.
There is a tab called My invoices. There, most customers can see both unpaid and paid invoices from us.
You are also welcome to contact Customer Service and we will help you.
If you have paid too much, we will check if you have any previously overdue invoices. If you have any unpaid invoices, the money will be applied to this. If you have nothing unpaid, we will deduct the amount from your next invoice if you are a private customer. If you want us to pay you back the money, you need to contact Customer Service.
First check if the amount has been deducted from your account. If it has not been deducted, please contact your bank to find out the reason.
If you have just signed up for direct debit with us, the reason may be that the registration has not been approved yet. As long as your invoice is printed with a payment advice note, you must pay it. When direct debit is activated with us, the invoice does not have a payment card.
Contact our Customer Service and we will help you with an electricity network agreement or district heating agreement for your premises. We can also give you a quote for a new connection to the electricity network or district heating.
Sometimes electricity is included in the rent. If it is not, you need to notify us of your move at Partille Energi to start an electricity contract from the day you move in. If you had an electricity contract for your previous accommodation, you should cancel it.
You also need to sign an electricity purchase agreement with an electricity supplier if you don't have an agreement that you can move with you.
If you do not choose a company, you will automatically receive your electricity from Göteborg Energi Din El AB.
One way to keep electricity costs down is to review your energy usage and do what you can to reduce it. At partilleenergi.se you will find tips and advice for saving energy.
