Can I use a port on the electricity meter to monitor my electricity usage?

The electricity meters that are now in Partille Energi’s network unfortunately do not support the new requirements for customer interfaces that must be met by 1 January 2025. This means that it is not already possible to connect equipment that requires a so-called HAN port or P1 port.
We are currently working together with Lerum Energi, which handles operation and maintenance in our networks, to select the next generation of meters. Replacements of all meters will be planned in 2023 and 2024.


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Can I use solar energy with your company?

Sure! We are happy to advise you before you decide on the size of your solar power plant, and also to help you connect to the electricity network.

Read more about independent electricity production for business customers

Read more about independent electricity production for private customers


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Can I get a payment for delivery of solar energy to you?

Yes, depending on the size of your facility, we will pay a remuneration to you for the electricity you deliver to the network. It’s called network advantage (nätnytta).

Read more about independent electricity production for business customers

Read more about independent electricity production for private customers


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How do I switch to Partille Energi if I have a business?

Please contact our Customer Service. We will be happy to help you with an electricity network contract or a district heating contract for your premises. We can also send you a quote for a new connection to our electricity network or district heating.

You can read more about moving your business here.


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New connection

Prices for new connections

When installing new electricity connections we follow the model of Energimarknadsinspektionen (the Swedish Energy Market Inspectorate). The distance is measured as a straight line between the connection and the closest point of connection in the electricity network. You can always ask for a quote if you are not sure what the terms are in your case. New connection, private customer

New connection, business customer


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What is the cost for electricity installation if I build a new house?

The costs for connecting electricity to a house differ, depending on where the house is situated and your needs. When installing new electricity connections we follow the price model of Energimarknadsinspektionen (the Swedish Energy Markets Inspectorate). You can read more about the tariffs here.

New connection, private customer

New connection, business customer


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How do I know if there are any electricity cables and district heating pipes if I have to do excavation work on my land?

You can create an account at the web site ledningskollen.se, where you can fill in the area you want to check. Our supplier Geomatikk will identify and mark the locations of pipes and cables in the area you have identified, through the account you have created. Read more here.

Ledningskollen.se


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Do I have to sign an electricity contract?

If the electricity is not included in your rent, you will have to sign two contracts: one contract with the electricity network operator (elnätsavtal) and another with the electricity supply company (elhandelsavtal). If you are moving into a residence or facility in Partille, then Partille Energi Nät AB is your electricity network operator. However, you are free to decide which supply company you would like to buy electricity from.

If you don’t make a choice, you will automatically receive electricity from Göteborg Energi Din El AB.


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Can I get outage information from you?

Yes, you can get information about planned service disruptions from us through text messages. There is also information about outages and service interruptions for electricity and district heating at Partille Energi’s page about outages


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Power outage – what do I do?

  • Do not open the freezer or the fridge more than necessary. It will keep them cold for longer.
  • Turn off hotplates, the oven and electric equipment such as coffee machines. But keep a radio or TV on, so that you will know when the electricity is restored.
  • Do not ventilate your rooms during the power outage. Save heat and keep your home warm for longer.

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Moving to a flat, what do I need to think about?

Sometimes electricity is included in the rent. If not, you will have to register the move with us at Partille Energi, so we can start the electricity network contract from the day you move in. If you had an electricity network contract in your former home you must cancel it. You also need to sign an electricity supply contract with an electricity supply trading company, if you do not have a contract you can take with you. If you don’t make a choice, you will automatically receive electricity from the electricity trading company Göteborg Energi Din El AB.


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What is a designated electricity contract?

If you don’t choose a specific electricity supply trader when you move within Partille, you will automatically receive electricity from Göteborg Energi Din El AB. When you move within Partille you need to sign an electricity network contract with us. After that you can choose which electricity supply trading company you wish to buy your electricity from.

If you don’t make a choice, you will automatically receive electricity from Göteborg Energi Din El AB. It’s our designated electricity trading company.


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Why do I have to pay energy tax?

In Sweden electricity use is taxable, and you are charged energy taxes on your electricity invoice. Riksdagen (the Swedish parliament) decides on energy taxes.

Read more at skatteverket.se


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